VIP Scooters - Harrisonburg, VA Visit VIP Scooters on Facebook Visit VIP Scooters on Google+

(540) 574-0215

Return Policy

VIP Scooters wants you to always be 100% satisfied with your purchase of our products.

We take pride in customer satisfaction. However, we have a no return/refund policy specific to certain items. Although, if the item that you have purchased falls under this regulation we will do our best to help you with a solution that is more fitting to you. We have options on our showroom floor that you can try before you buy.

However, special situations/circumstances may apply. We will discuss any and all options with our customers to determine the best options for you.

The product must be returned in new condition, in original boxes, and with all paperwork, parts and accessories in order to satisfy our return policy.

Restocking Fees

All returnable products are subject to at least a 25% restocking fee, this may vary depending on many factors of a return.

Return rules and Restrictions


Prior Authorization


Non-Returnable Items

If you have any questions or need more information please contact VIP Scooters

(540) 574-0215

141 South Carlton Street, Harrisonburg, VA 22801-4326